Interesting facts about the ferry crossing

A severely disabled person's pass with a B (see Fig. 1 below) entitles an accompanying person to travel free of charge. An ID card with a token (Fig. 2) also exempts the person concerned from travelling costs. It is not necessary to purchase a ticket. Guide dogs travelling with us are of course free of charge.

Severely disabled travellers with authorisation (ID card with token) are transported free of charge on scheduled services. In this case, the ferry and the Pellworm bus are regarded as a regular service.

The nearest car park for vehicles is in front of the dyke crossing to the landing stage, so people with reduced mobility should first be taken to the ferry landing stage before the ferry trip. A wooden staircase with steps leads over the dyke. As the island of Pellworm is large and extensive, it is advisable to take a vehicle with you to the island.

If you are travelling by train via Husum, the train journey ends at the station in Husum, from where a bus will take you directly to the jetty on Nordstrand.

On Nordstrand there is a covered shelter next to the bus stop for the waiting time until the ferry departure and our lounge, which is barrier-free accessible. There is a bell at the window for tickets or assistance for people travelling alone and in need of help. Please ring the bell - we will be happy to help you. If the ticket counter is not manned, please contact the ferry crew directly, who will be on site when the ferry arrives.

Alternatively, you can also call us in advance for the journey to Pellworm on 04844 753 so that our assistance can be planned in. You can access the ferry via a spacious access ramp, which is also used by cars. It is possible to linger on the car deck during the journey. There is a small saloon and a disabled toilet at ground level.

The galley is not accessible for wheelchair users due to a few steps down to the lower deck.

Once you arrive on Pellworm, a bus is waiting at the jetty to take you to the Old Harbour or the Kurmittelhaus free of charge. Here too, it is highly advisable to inform us in advance so that the bus driver can assist with ramps.

In the winter period from October to March, only one VW bus is sometimes used - please inform the NPDG before your arrival so that we can make the necessary arrangements.

Participation in our daily island tour (April to October) is also possible with a wheelchair, the ticket is subject to a charge and advance booking is recommended as there is only limited capacity.

A certain degree of mobility is required for the discovery tours with the MS "NORDFRIESLAND". The ship can only be reached via a gangway, which is not wide enough for wheelchairs and is usually too steep.

In any case, we recommend contacting us in advance by telephone on 04844-753 to discuss the exact details.

There is no disabled toilet on board. There is a disabled-friendly toilet at the Old Harbour about 300 metres away at the bus stop in front of the Kurmittelhaus or near the "Pellewelle" swimming pool.

We wish you a pleasant stay on Pellworm and will be happy to answer any further questions you may have.

If capacity is available, ferry trips for cars can even be booked with the new app up to one hour before the ship's departure, or an existing booking can be cancelled or rebooked.

Tickets can be issued for up to 9 people. You will receive the booked tickets as a mobile phone ticket (QR code) in the app and also as a PDF by e-mail.

The handling of the app is clear and easy to understand:

The app starts with a tap on the NPDG flag.

The traffic light field signals

• Green: The ferry is travelling according to schedule
• Yellow: There may be changes
• Red: Timetable changes, e.g. due to wind and weather

The dashed field on the right contains all the individual information:

• Timetable information
• My bookings
• My tickets
• Book vehicle
• Passenger ticket
• My vehicles
• Useful information (web cams of ferry docks and ship positions)
• Change personal data
• Change password
• Log out
• Imprint

The individual points are self-explanatory.

You can either pay by credit card (wallet function possible) or by SEPA direct debit.

The ticket appears as a QR code in the "My tickets" field under the respective booking date on the smartphone. The QR code is then read/scanned by the ferry staff.

Bookable with the app:

• Persons
• Car
• Trailers
• Rear luggage rack
• Bicycles
• dogs

The following cannot be booked with the app: lorries and buses.